Position Information
Department/Office: Taicang Office
Job Title: School Administrator
Location: AY20/21: Suzhou Industry Park; AY22/23 onwards: Taicang
Report to:Chief Operating Officer (COO), Taicang Campus
Justification(describe organisation needs and outcome): To provide onsite
daily support for the Dean, Associate Dean, staff and students in the areas of
learning and teaching, research, business engagement and student experiences of
the designated School on the Taicang Campus.
Solid reporting line to the Chief Operating Officer of Taicang Campus through
the School Manager, with a dotted reporting line to the Dean of the School.
Roles & Responsibilities
1.Act as the *** point of contact of the School Professional Services
Platform, for internal and external enquiries related to learning and teaching,
research, business engagement, and student experiences.
2.Support the Dean, the Associate Dean(s) and the School Management Team to
carry out their duties satisfactorily.
3.Work closely with other teams across the Taicang Campus Syntegrative
Services Platform to support the daily operation of the School.
4.Meeting organisation and support, such as agenda creation, document
preparation, minute-taking and action follow-up.
5.Support for the examination and assessment processes, in conjunction with
staff in the Registry, throughout the academic year, including moderation
coordination, documents production, exam board organisation and exam paper
archiving.
6.Support for academic quality assurance processes, such as new programme and
module validation, programme and module change process, professional
accreditation, Annual Programme Review, Internal Periodical Review, and Degree
Awarding Power application.
7.Help with school budget preparation, monitor on School budgetary spending,
and arrange for school procurement.
8.Support on school publication update and maintenance, such as school
webpage, shared folder, departmental promotion material design and production.
9.Support on research-related activities, such as answering enquiries related
to different research funds, Teaching Assistant recruitment, and Summer UG
Research Fund project coordination.
10.Support on school event organisation, such as summer 200 hours delivery,
student field trip, exhibition, site visit, guest lecture, research seminar,
and away day.
11.Provide logistics support to staff, such as payslips delivery, general
enquiries, and attendance recording.
12.Signposting and referrals services for staff, students and visitors.
13.Provide back up to other team members when asked.
14.Perform any other worked related tasks assigned by the line manager, or
the Dean of the School.
Experience
Essential
61Experience of working in an office environment covering a range of
administrative tasks
61Experience of using the Microsoft Office suite in a workplace
Desirable
61Experience of working in a higher education context, preferably in an
international environment
Education, qualifications and training
Essential
61Bachelor's degree plus three years of working experience
Desirable
61Postgraduate qualification plus three years of working experience
General and specialist knowledge
Essential
61Awareness of cultural diversity within an international environment
Desirable
61Knowledge of the UK higher education system
Skills
Essential
61Excellent written and oral communication skills in both English and Chinese
61Excellent organisational skill
61Excellent interpersonal skills
61Attention to details
61Ability to work with a group of people
61Ability to prioritise a variety of tasks and meet deadlines
61Excellent IT skills, including word, excel, ppt
Desirable
61Ability to suggest ways of optimising procedures