Responsibilities/职位责任:
1. Responsible for hardware support by performing system installation, qualification, troubleshooting and conducting system training to the customer.
负责通过执行系统安装,确认,故障排除和对客户进行系统培训完成硬件支持;
2. Perform standby duties to support after office hours machine troubleshooting.
执行值班制来支持办公时间外的机器故障排除;
3. Provide support in pre-sales activities, such as products capabilities assessment, products demonstration and presentation.
在售前活动中提供支持,如产品能力评估,产品演示和演示;
4. Prepare SOP and other documents required by customer.
编写客户需要的标准操作流程(SOP)等文件。
Requirements/职位要求:
1. Bachelor’s degree or above in Electrical/ Electronics/ Mechanical Engineering and automation related engineering.
电气/电子/机械工程及自动化相关专业本科或以上学历;
2. Good computer skills, good team player with good interpersonal and communication skills with emphasis on customer satisfaction.
良好的计算机技能,良好的团队合作精神,良好的人际关系和沟通技巧,注重客户满意度;
3. Proven ability to troubleshoot complex problems and address root cause.
具有解决复杂问题,找到问题原因,并且解决问题的能力;
4. Basic verbal and written skill in English.
基本的英语口头和书面表达能力;
5. Be able to travel.
能够出差。
Notes:面向2024届及2025届毕业生。