The Dow Chemical Company has an exciting opportunity for a Sr. Workforce Administration (WFA) Representative, within Human Resources (HR). This role would be located within the APAC HR Solutions. The HR Solutions organization will be responsible for the design and delivery of innovative solutions to all employees and leaders. HR Solutions roles will contain deep subject-matter expertise in order to consult on programs, processes and people. The top priority of HR Solutions is to deliver the best Employee Experience through exceptional delivery of a portfolio of solutions.
We are looking for people who:
61Have a passion for learning
61Are never satisfied with the status quo
61Build successful relationships and thrive in diverse networks and working teams
61Are willing to try “new ways” of doing things
61Desire to understand the business and external customers
61Enjoy using data to tell a story or make a case for change
Job Overview:
Sr. Workforce Administration (WFA) Representative is empowered to support and perform HR operations required enable HR business processes, and drive a best-in-class Employee and Candidate Experience. This role will also support Workforce Administration (WFA) event planning, implementation and delivery for APAC.
Accountabilities
61Identify and deliver E2E solutions to HR, employees and people leaders in APAC region
61Support employee lifecycle activities including pre-onboarding, onboarding, transfer, separation, etc.
61Responsible for the data management through Enabling Technology (incl. Workday, ServiceNow, etc.)
61Manage vendors with limited supervisory
61Regional SME roles who is a go-to person for junior team members
61Initiate Knowledge Base and Case Management content updates for Workforce Administration (WFA)
61Additional Competencies:
61Highly skilled in effectively interacting with and supporting all levels of employees
61Able to operate effectively and proactively with an employee-experience and end-to-end mindset
61Able to use appropriate judgment in escalation or when to involve other resources in decision making or processing
Required Qualifications
61Minimum of 3 years of human resources or relevant experience
61Highly skilled in effectively interacting with and supporting all levels of employees
61Excellent communication skills, fluent in English (both written and spoken)
61Critical problem solving skills
61Demonstrated ability leveraging a variety of technology to support inquiry resolution (i.e., Case Management and Knowledge Base systems)
61Experience in high volume operational environments is required.
61Experience with Workday is an advantage.
61Ability to multi-task and manage competing priorities.
61Works collaboratively, is self-motivated and accountable.
61Customer service mindset.
职位要求：
Same as Job Description