Purpose of the role:
Oversee all operational aspects of assigned services and relay corridors, ensuring we deliver on our reliability commitments to customers. Responsibilities include scheduling, marine tasks, and capacity management of assets. Assigned services may include Gemini Shuttles, company-owned feeders, third-party feeders, and mainliner relay corridors
We offer:
Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key responsibilities:
As a Coastal fulfillment lead , your responsibilities will include the following, amongst others:
Customer and Schedule delivery
Own and perform scheduling and marine tasks related to the on-time delivery of set schedule for assigned services and deliver schedule reliability outcomes
Own, manage, communicate, and execute on contingencies and schedule recovery for assigned services, guided by connection planning and hub integrity and keeping the customer impact at the center of the decision.
Adhere to Shuttle Working Procedure and Service Level Commitments (SLC) on assigned Gemini Shuttles
Actively evaluate integrity of proforma schedules and be part of the solution to improve schedule integrity
Monitor connections to/from ocean going vessels ensuring connectivity, taking corrective action to enable delivering as promised
Capacity Management
Own and manage standard tasks and processes related to capacity management of our space/assets on assigned services and/or relay legs
Proactively plan and deliver consistent capacity to meet our requirements
Proactively plan, manage, and execute flex capacity within defined processes/limits to meet variations in demand
Monitor volume development on the service/trade, ensuring SOC limits at ports are not exceeded.
Cost and Optimization
Drive bunker efficiency on assigned services
Drive costs reductions and capacity optimization across our assets
Support the execution of empty flow through close collaboration with the equipment and flow teams management and downfall analysis, including flex capacity management
Maximize utilization together with commercial teams with proactive planning, communications, and active capacity management
Process Execution, Continuous Improvements, and Collaboration
Adopt mindset of network thinking and execution excellence
Disciplined adherence to standard processes and actively engages in continuous improvements, including tests, policies, and system design
Who we are looking for:
Live up with company value
Passionate for driving customer outcomes.
Capable to handle multi-task
Problem-solving flair combined with natural initiative and curiosity.
Excellent interpersonal and communication skills which are essential for collaborating with colleagues across different functions.
A team player who cares about the people around you and is willing to help others out when needed.
Result orientation, always pushing for best possible customer outcome while maintaining the right balance for internal drivers.