This position is to support the related language application service support, including supporting prod issue, alert via email, telephone, teams, WeChat ect. This role may also mentor engineer/specialist and will have opportunity to biz if related
Must:
616969Bachelor Degree or above in Computer Science or IT related discipline
616969Good command of both read and written, better can spoke English,CET 4 is required.
616969Self motivator and quick learner
616969Good communication, problem-solving and analytical skills
616969Has experience on insurance is preferable
Preferrable:
6169691. Bachelor degree or above in computer related majors
6169692. Rich practical experience in the field of desktop support
6169693. Have a deep understanding of IT service management, have certain experience in building service support systems, and hold ITIL related certifications is preferred
6169694. Strong operational data refining and analysis capabilities, with practical experience in data-driven continuous service improvement
6169695. Strong sense of responsibility, strong sense of service, proactive work, good psychological quality and excellent communication and coordination, problem analysis and solving skills