Customer Service Representative 客户服务代表
6-8千·13薪
 上海
 1年
 大专
 全职
 更新于03-17
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职位信息

Be responsible for sales revenue for assigned customers. Orders arrangement and other requirements from customer. Reconciliation account, issue VAT and AR collection. 负责所管辖客户的销售工作;订单以及其他需求的处理,根据系统对订单进行跟踪,及时对帐开票,收款。
Primary contact window for customers for daily work such as enquiry- coding- quotations. 作为和客户对接的主要窗口每日处理和跟踪客户的询价,报价。
KANBAN data management, follow up with customer for demanding info and pass to planning team accurately and follow up with stock status. 看板数据管理,跟踪客户的需求并准确传达给计划部门,跟踪库存管理。
Handle order processing and all the other paper work. 订单处理及其他工作。
Coordinate with other internal departments on deliveries, invoices, etc.. 出货, 开票等方面与公司内部其他部门进行协调。
AR collection and reconciliation. 应收账款收集和对帐。
Handle and resolve customer complaints. 处理并解决客户投诉。
Customer master data maintenance, contract management, internal sales process routing. 客户信息数据的维护,合同管理,内部销售流程管理。
Out bound call for small customers to find opportunities for business development. 小客户的电话拜访以挖掘生意机会。
Show a strong work ethic and do whatever is necessary to accomplish targets and demonstrate a desire to succeed in your objectives. 需要拥有极强的工作积极性,动用所有力量来完成目标。
Keep studying fastener knowledge to provide better service to customer, collect documentations on market/customer intelligence and do analysis.不断学习紧固件知识以便更好的服务客户,收集市场信息并进行分析。
Other task as assign by superior. 完成其他上级主管交办的任务。
任职要求:
Bachelor degree or above. 大专或大专以上学历。
Good at English both oral and written is preferred. 英语良好者优先。
Good at MS Office. 熟悉办公软件。
At least 1 year working experience. Factory experience is preferred. 至少1年以上工作经验。有工厂跟单者优先。
Proficient in SAP. SAP 熟练。
Effective communication skill is highly demanded. 良好的沟通技巧。
Detail-minded, well-organized and service-oriented. 做事注重细节,有条理, 有良好服务意识。
工作地址
 上海市徐汇区虹梅路1535号星联科研楼2幢8楼
应届生安全提醒
求职过程中如果遇到违规收费、信息不实、以招聘名义的培训收费或者微信营销等虚假招聘行为,请保留证据,维护自己的合法权益。谨防上当受骗!
公司信息
FABORY Group, Tilburg-the Netherlands, was founded in 1947. FABORY is an international group of leading technical enterprises with more than 180 branches in 15 countries and a 1,800-strong team of fastening experts: the masters in fasteners. Fasteners, tools and industrial supplies are marketed worldwide, of which many under the FABORY brand name.
FABORY Shanghai
FABORY Shanghai is the sales organization in China of FABORY to serve customers locally.
FABORY Shanghai is supported by a full-grown distribution centre in mainland China.
FABORY Shanghai is able to serve customers with the same products, services, and qualityas available elsewhere in the world.
FABORY-the Masters in Fasteners-is a reliable partner who keeps promises.
Activities
Wholesale, import and export of standard parts, tools and other related accessories and chemical products; Auxiliary services in relation to the above products.
Interested parties are invited to send applications with detailed resume stating applied position & expected salary in both Chinese and English to job@fabory.com.cn
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