主要负责接听香港客户电话，维护和协调客户与香港当地服务供应商的关系，使用clarify系统生成和派送工单，工作强度小。
1. 大学本科
2. 粤语母语
3. 英语四级，六级优先
4. 有无经验均可，应届亦可，要求工作稳定
What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours.
What this job involves:
Coordinating between clients and on-site Facility Management team as per property service related issues, eg. A/C issues, furniture issues, cleaning issues etc. Dalian PSC provides Helpdesk services in 5 languages for 20 prestigious clients so far including HSBC, Morgan Stanley, JP Morgan etc. , and still expanding across 6 countries in APAC region.
Responsibilities:
1. Take Cantonese phone calls from APAC region using Purecloud system.
2. Handle email-incoming requests as well
3. Lodge work orders of client’s property related requests in Corrigo and Citrix Clarify system.
4. Coordinate between client and onsite team as per any schedule, chase-up, urgent requests etc.
5. Will need to cover baby night and full night shift based on monthly roster schedule
Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for:
Requirements:
1. Graduates or university students
2. Fluent in Cantonese communication
3. English level is CET4 or above. Capable of reading and reading in English.
4. Soft inner temper.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...