1) Quality Assurance
? Factory’s manufacturing and quality process review and improvement, as well as process change management.
? Product quality plan review and execution.
? Setup product reliability requirements, and monitor reliability testing in different stages, including design, Pilot run and on-going reliability testing.
? Identify potential quality/production risk and preventive action planning during New product introduction stage.
? Pilot run validation, include manufacture process and consistence.
? Mass production readiness review (operation and manufacturing process part).
? Development and optimization suitable Inspection Plans as per the fixed process to guide inspection for supplier and 3rd party inspectors
? Shipment quality review and approval
? Identifying, reporting and tackling quality issues during mass production.
? Field issue analysis and drive solution for improvement
? Follow Standard Operation Process, and if identify process gap or violence, must report out;
? Continuously enhance customer satisfaction by improvement customer rating
? Responsible for reducing R&E rate and Warrant cost.
? Leading in periodical communication with Suppliers and Internal stakeholders in terms of quality status and improvement plan.
2) Suppliers and 3rd party Management and Development
? Assist on supplier quality and process evaluation, including NPI, manufacturing process, quality system, and material management.
? Initial factory capability improvement plan and follow up improvement action end to end.
? Basing quality audit result and other quality performance, rank suppliers and setup supplier development plan for strategic suppliers
? Regular quality performance review with suppliers and setup improvement target with suppliers.
? Plan and implement service quality evaluation on 3rd party inspector job, and initiate their service quality improvement request, monitoring the improvement result;
? Supplier on-board training
3) System & Process Management
? Follow Standard Operation Process, identify and report process gap or violence
? Assist line manager in system development and update of SOP, procedures and reports as deem necessary.
? Manage all quality related reports and documents by following SOP and ensure have good access for history issue tracking and reporting.
? Regular program framework review for making sure the efficiency and effectiveness.
4) Project Management
? Manage quality activities to meet shipment schedule without scarifying quality requirements
? Setup quality related testing, inspection and audit schedule and management outcome
? Conducts other special projects and tasks as directed by line manager or higher-level management.