【岗位职责】
1、负责跟进上级安排的销售业务工作，制作订单，协助客户订单进出货事宜。配合业务团队，跟进订单处理、产品报价、合同制作等。
2、执行内部跟单流程，跟进订单生产、交期、发货等环节，执行协调反馈、异常处理
3、跟进售后服务，处理客户投诉及退款等问题,
4、负责各类表格、文件的制作、收集、汇总、反馈、跟踪，协助业务团队做好跨部门协作与沟通，
5、协助业务团队做好日常业务系统的审核、维护、管理工作。
6、完成领导交付的其他工作。
7、负责跟进上级安排的销售业务工作，制作订单，协助客户订单进出货事宜。
【岗位要求】
1、大专以上学历，具备良好的英语读写能力，口语流利，书写熟练，可作为工作语言；熟练运用各种办公软件。
2、一年以上业务跟单或业务助理经验，聪明伶俐反应快。
3、具备较好的沟通、协调及执行能力，工作踏实认真、应对快捷敏锐，责任心强。
4、热情开朗，有团队合作精神，性格外向，乐于分享，做事充满激情，热爱成长。
5、具备良好的团队合作精神和责任心，能够承受一定的工作压力。
试用期二个月（表现优秀可提前转正），试用期过后可转为正式员工；
福利待遇:
1.提供远高于行业的薪资待遇。
2.购买广州社保
3.按照国家法定节假日放假
4.公司提供冰箱，微波炉使用，办公室环境舒适，氛围好
5.上班时间9: 30-19: 00
6.公司不定期安排员工活动聚餐
7.公司氛围：年轻的工作团队，简单的人际关系，舒心的工作环境，快速高效的工作效率，人性化的管理；
[Job Responsibilities]
1. Responsible for following up on sales tasks assigned by superiors, creating orders, and assisting customers with order import and export matters. Collaborate with the business team to follow up on order processing, product quotation, contract production, etc.
2. Execute internal order tracking process, follow up on order production, delivery time, shipment, etc., coordinate feedback, and handle exceptions
3. Follow up on after-sales service, handle customer complaints and refunds, etc,
4. Responsible for the production, collection, summary, feedback, and tracking of various forms and documents, assisting business teams in cross departmental collaboration and communication,
5. Assist the business team in reviewing, maintaining, and managing daily business systems.
6. Complete other tasks assigned by the leader.
7. Responsible for following up on sales tasks assigned by superiors, creating orders, and assisting customers with order import and export matters.
[Job Requirements]
1. College degree or above, with good English reading and writing skills, fluent in spoken and written English, proficient in writing, and can be used as a working language; Proficient in using various office software.
2. More than one year of experience in business follow-up or business assistant, intelligent and quick to respond.
3. Has good communication, coordination, and execution skills, works diligently and conscientiously, responds quickly and sensitively, and has a strong sense of responsibility.
4. Enthusiastic and outgoing, with a team spirit, outgoing personality, willing to share, passionate in doing things, and a love for growth.
5. Having a good team spirit and sense of responsibility, able to withstand certain work pressure.
The probationary period is two months (excellent performance can be converted to full employment in advance), and after the probationary period, one can become a formal employee;
fringe benefits:
1. Provide salary benefits far higher than the industry.
2. Purchase Guangzhou social security
3. Holidays in accordance with national statutory holidays
4. The company provides refrigerators and microwaves for comfortable office environments with a good atmosphere
5. Working hours: 9:30-19:00
6. The company irregularly arranges employee activities and meals
7. Company atmosphere: Young work team, simple interpersonal relationships, comfortable working environment, fast and efficient work efficiency, and humanized management;