You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
Your responsibilities
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
To release BAL B/L as per Financial Guidelines + working instructions.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
To support and resolve claims + disputes.
工作内容：
我们的Sea Logistics团队正在寻找一位富有经验和热情的Operational Care Specialist，负责协调和执行运营计划，确保船舶和货物的安全运输。该职位需要具有3年及以上的相关工作经验，熟悉供应链管理，同时具备良好的沟通能力和团队合作精神。
职位要求：
* 1年及以上的海运货代操作/客服经验优先
* 大专及以上学历，具备一定的供应链管理或物流管理知识
* 良好的沟通和团队合作能力，能够与不同背景的人合作
* 英语读写流利，能够阅读和书写英语邮件和指令