Job Description:
Following up all the affairs of shipments which are before of on board, such as:
1. Handle booking issues;
2. Update vessel schedule to customers regularly;
3. Handle relative enquires from customers by calls or mails ;
4. Handling special case, like COD / Empty return / Un-claim shipment / abandoned cargo;
5. VGM checking and submitting;
6. Issue loading report / weekly report to management.
1. 处理订舱事宜;
2. 定期更新船期表给客户;
3. 处理客户电话及邮件的咨询;
4. 处理一些特殊事件,比如改港,返空,目的港滞留很久不提的箱子,收货人放弃的柜子;
5. VGM的查询及申报;
6. 为管理层做开船报告及周报告。
Requirements:
1. College graduates or above, logistics and shipping majors are preferable;
2. One-year shipping company working experience is preferable. Be familiar with booking procedure and allocation control procedure;
3. CET-4 or above, fluent oral/ writing English ability;
4. Good computer skill, familiar with MS Excel, Word, Outlook, PowerPoint, etc;
5. Good communication skills & have strong teamwork spirit;
6. Independent, stable, self-motivated, hardworking and responsible;
7. Can stand working pressure, willing to work overtime;
8. Good customer service consciousness.
1. 大专及以上学历;港口与航运管理、商务英语、物流管理、国际经济与贸易专业优先考虑。
2. 熟悉订舱流程,一年及以上船公司相关经验优先考虑;
3. CET-4及以上,英文书写流利;
4. 熟练操作电脑,包括Word, Excel, Outlook, PowerPoint等;
5. 良好的沟通能力及团队合作精神;
6. 能在压力下工作,独立工作,稳定性强,自我驱动性强;
7. 能承受工作压力,接受加班;
8. 有良好的客户服务意识。