General:
61 Manage relationship with account-teams (crowds, FLs and agencies)
61 Onboard new resources into the different programs: welcome email, training, accounts
61 Share new project info and/or account volume patterns for their language as reference.
61 Manage and update resource schedule with availability changes (holidays, leaves, drops, etc.)
61 Coordinate and book pool of resources according to the heads-up or handoffs from the Project Management team and reconfirm availability when needed.
61 Introduce new resources progressively, identifying suitable projects.
LLM:
61 Identify best performances from production and work with recruitment and other stakeholders to build and maintain the list of external QA resources for LLM projects.
61 Allocate QA resources to review and pass/fail human-corrected certifications (authoring)
61 Maintain a centralized list of successfully utilized LLM resources (until OneForma has this capability)
61 Communicate regularly with LLM successfully certified resources to keep them engaged until projects are available.
61 Work with PM teams to promote new resources into projects.
61 Other work assigned by the supervisor.
Qualification and Requirements:
61 University Degree, preferably Translation & Interpreting or equivalent
61 1-2 years’ experience on similar or related position within the localization or AI industry, preferably in Project Management.
61 Fluent English with very good communication skills.
61 Strong knowledge of localization/AI/LLM project process.
61 Very strong negotiation skills.
61 Very organized and able to work under pressure.
61 Proactive, quick, and efficient.