土耳其航空公司北京办事处招聘Corporate Sales Helpdesk Representative
职位详情
Job description
Corporate Sales Helpdesk Representative (Job location: Beijing)
Are you ready to embark on an exciting journey as a Corporate Sales Helpdesk Representative? We are seeking a proactive and results-driven individual to join our dynamic team. We are committed to delivering exceptional corporate sales and exceeding revenue growth targets. If you have a passion for driving corporate sales, winning new customers, and managing corporate accounts, this opportunity is perfect for you. Join us and be a valuable part of our team as we soar to new heights together!
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Responsibilities:
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As a Corporate Sales Helpdesk Representative, you will be a driving force in our corporate sales efforts, exceeding revenue growth targets by
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·???????? Provide pre and post-sales support to TMCs and corporate customers via phone.
·???????? Provide reservation and ticketing help to TMCs and corporate customers ??
·???????? Evaluate customer complaints and forward them to relevant departments. Follow up on their responses to the customers.
·???????? Provide Miles & Smiles supports to the customers. Give information about latest developments about the benefits and updates about the program.
·???????? Assist to develop potential corporate and inform them about Turkish Airlines Corporate Club.
·???????? Coordinate special requests from customers with relevant departments.
·???????? Monitoring corporate fare loading and corporate sales performance for reporting to Corporate Sales Manager
·???????? Effectively work to ensure corporate customer satisfaction ??
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Requirements:
·???????? Minimum BA/BS Degree or equivalency
·???????? At least 2-3 years of experience in airline or travel industry
·???????? Strong understanding of the business travel market and distribution network in your respective country.
·???????? Demonstrated skills in influencing and effective communication.
·???????? Proficiency in corporate sales and negotiation techniques.
·???????? Ability to thrive in a cross-functional team environment.
·???????? Competency in MS Office programs.
·???????? Excellent command of English.
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Application Process:
Interested parties please send full resume with current, expected salary and availability to?LPAN@THY.COM closing date for application: 28 February 2025.