Introduction of department:
As GBS SSC China located in Shanghai, we serve 9 plants in China, including Source to Pay (Procurement Operations and Accounts Payable) and Order to Cash (Accounts Receivable and Credit Management). Our team is a group of young, professional, and talented colleagues with enjoyable and harmonious working environment. With us, you will be empowered to understand the whole process of Account Payable, Operational Procurement, Accounts Receivable, and Credit Management at the same time!
Title
Cash Collection Process Associate
What will you be doing?
- Prepare AR overdue report with aging category for each BU and clear action plan for effective follow up until cash received from the customer with records registered in SAP with reason codes
- Proactively coordinates and oversee sales and customer service actions to resolve disputes and discrepancies with internal stakeholder (sales and CSD) and external customers to ensure cash received in time meet overdue target 5%
- Regularly organize BU calls to update BU cash collection status and align with BU on short/long term remedial action for long aging overdue or issues, like billing, credit, payment term, litigation, etc. to undertake collection from customer accounts
- Other team support or back up activities
Whom are we looking for?
- Bachelor’s in finance/accounting/business related
- Excellent computer/MS office processing skills, good communication skills in both English and Chinese, basic knowledge with SAP system preferred.
- Proactive, responsible, active learner
- 0-2-year experience in finance/accounting