POSITION: Client Advisor
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
YOUR
WORK ENVIRONMENT
As Client Advisor, and part of the Retail Team, you
will participate in achieving and exceeding the sales objectives, and you will
be in charge of providing high standard of customer service.
This experience will enable you to have good
knowledge of products and brands.
You will have the opportunity to learn selling
skills.
Your impact
Daily Operations
- Provide excellent level of customer service to the
customers
向顾客提供卓越优质的客户服务
- Provide solutions to customers and to maximize sales
by cross-selling and up-selling
为顾客提供解决方案，并***限度提高与之相关的连带销售
- Handle customer enquires
积极回应顾客的问询
- Follow up the transaction at cashier counter
跟进店铺收银事宜
- Make follow-up calls to existing and potential
customers on store event
- 及时将店铺活动等信息告知现有和潜在顾客
- Provide support in stock taking, replenishing and
cleaning sales floor
协助完成店铺库存盘点、补货及店内营业区域清洁
- Provide support in merchandising arrivals
协助新到货品的收存工作
- Provide support for in-store events
协助店铺内举办的各类活动
- Provide support in visual merchandising and display
协助店铺内货品的视觉效果和陈列事宜
- Enforce safety, health and security rules
严格执行店铺内的保险、健康和安全规定
keys for success
Education:
- College degree and above
大专学历或以上
Experience:
- Position requires minimum of 1 year of relevant
experience
至少1年相关经验
- Retail experience preferred
零售行业经验者优先
- Experience in luxury business a plus
奢侈品行业经验者优先
Competencies:
- Energetic, enthusiastic and team player
积极、热情、具有团队协作精神
- Service oriented
具备服务导向意识
- Tactful in handling customers
得体应对顾客
- Good communication skill
良好的沟通技巧
- Good fashion sense
良好的时尚感
- Independent
工作独立性强
Languages: Fluent in Mandarin with proficiency of other
languages will be an advantage 熟练掌握普通话，精通其他语言者优先考虑
Workplace: China
OTHER INFORMATION
Potential
starting date: As soon as possible
OUR ENGAGEMENT
CELINE
is an equal opportunity employer. We want to offer an inclusive environment of
mutual respect where we welcome diversity and all our employees feel included,
developed, and heard.
We
are committed to the prevention of all discrimination, providing equal
opportunities to all applicants irrespective of gender, gender expression,
disability, origin, background, religious beliefs or sexual orientation or any
other basis protected by law.
CELINE
recruits and recognizes all types of talent and singularities.