Brief description of service:
1、The Medical Operation Associate provides primary operational support to various programs within Worldwide Research, Development & Medical (WRDM) group which include but not limited to Clinical Trial Data Sharing (CTDS) Request, Publications Operations.
2、The major responsibilities including but not limited to: Maintaining systems, Share Point sites and databases used for program management; Receive, generate and distribute program related documents & report according to corresponding SOPs and guidelines; Process eligibility check, finance transactions and drug distribution as requested.
3、The Medical Operation Associate will work closely with local medical team and other stakeholders with necessary communication and coordination to ensure efficient program process and compliance.
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Skills and qualifications required:
1、Bachelor’s degree (BA, BS) required with preference for a focus in science, healthcare or related field.
2、Good written and oral English skills.
3、Operational experience in clinical trial management, educational grants or healthcare industry (pharmaceuticals, life sciences, and medical).
4、Knowledge of IT systems/software for database maintenance and document management.
5、Demonstrated effectiveness working in a multidisciplinary, matrix team situation, and demonstrated ability to manage change and diversity.
6、Good understanding of multiple disciplines (e.g., Healthcare Compliance Law, Regulatory, Drug Supply, Clinical Study, Medical Affairs, Medical Educational Grant, Publication development, Project and Financial Management) and organizations (e.g., Pfizer Country Offices and Regions)
7、Experience with various processes/systems/functions: MAPP (FCPA), Ariba SAP reporting strongly preferred.
8、Developed customer service skills and team work spirit.