Job Description
Drive Operational Excellence
61 Help execute against key KPIs and targets as set by the team manager
61 Ensure all processes are compliant with internal and external audit requirements.
Cash Applications
61 Key activities inclusive of but not limited to:
o Receiving of remittance advice
o Receiving and posting payments
o Contacting customers for missing remittance details
o Processing receipts and allocating cash
o Processing payment rejections
o Creation and validation of customer refunds as necessary,
o Posting/reconciling AR activity to the general ledger
Deductions/Dispute Management:
61 Key activities inclusive of but not limited to:
o Identification of customer deductions
o Collection of support documentation
o Root cause analysis and deduction resolution
o Process deduction adjustments and write-off balances
o Reporting & Analytics
Master Data Management:
61 Key activities inclusive of but not limited to:
o Receive and validate customer master data requests for new customers
o New customer set-ups and changes to existing customers
o Reporting & Analytics
Requirements:
61 Bachelor’s degree in finance, accounting, or related field.
61 Minimum 0-2 years of relevant Finance experience, preferably with exposure to cash applications, dispute/deductions management, and master data management.
61 Experience working in shared services or a global business services environment.
61 Fluent in English and Mandarin with excellent written and verbal communication/stakeholder management skills.
61 A can-do attitude and ability to work on multiple tasks with minimal supervision.
61 Ability to work under pressure with strong problem-solving skills.