In short
We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.
Your mission
- Continuously and passionately embody and communicate On's values and brand philosophy to customers
- Provide exceptional service to each and every customer in a proactive and positive way
- Be part of On’s community activity and lead the event in the future
- Work together with Store Leader and team to achieve store target and retail performance
- Act as the in-store troubleshooting expert for On's store systems
- Create an inclusive experience by treating all customers with respect
- Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing
Your story
- We are looking for people with entrepreneurial and team spirit to join us
- Bachelor's Degree; the combination of experience and education will be considered
- A collaborative team player with strong interpersonal and communication skills
- An out-of-the-box thinker and resourceful problem-solver when faced with challenges
- Strong performer in previous roles
- Ability to greet customers in English
- Ability to work weekends, evenings and holidays as needed
- Enjoy your life with sport spirits
Meet the team
As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.
What we offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Primary location of the role (City, in English)
Shanghai