University of Nottingham Ningbo China is seeking to recruit a Central Recruitment Enabling Assistant
Your Responsibilities
The role will provide a professional, accurate, proactive and responsive frontline advice service to prospective students and their influencers through enquiry responding. The role will be responsible for training and leading student ambassadors who are recruited to support student recruitment activities. The role will also assist in the coordination, monitoring, evaluation of the operational performance and contribute to the smooth day-to-day operation of the team.
Your key responsibilities include:
61 Act as a *** contact point for all initial incoming recruitment enquiries and deal with them promptly and highly effectively.
61 Refer prospective students and other enquirers to correct contacts, information and resources in line with the information sets, where appropriate.
61 Train and manage a team of Student Ambassadors, qualifying them to represent the University to prospective students and their influencers in various recruitment campaigns.
61 Operate and manage social media platforms for recruitment, regularly updating content and engaging with prospective students.
61 Work closely with colleagues across the recruitment team to resolve and respond to recruitment enquiries within pre-defined operational limits.
61 Maintain information and tracking data for all general enquiries.
About You
61 A Bachelor’s degree in any discipline;
61 Experience in working within the higher education context;
61 Knowledge of national education system and Gaokao recruitment;
61 Good knowledge and understanding of relevant administrative and business processes, systems of work;
61 Experience in supporting, planning, coordinating, and delivering events;
61 Experience in operating social media platforms;
61 Ability to use knowledge bases and templates as a framework for responding to enquiries from a very broad range of customers;
61 Well-developed verbal and written communication skills and interpersonal skills;
61 Ability to handle a multitasking workload in a fast-paced environment;
61 Problem-solving skills.
About Us
Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the *** Sino-foreign university to open its doors in China. Located in Ningbo, this award winning campus offering a UK style education has grown to establish a student body of over 9,000 in just 20 years.
Your Remuneration, Benefits and Support
This is a regular post that you will be offered a fixed term contract initially of 3 years with a probation of 6 months with University of Nottingham Ningbo China. We are committed to providing competitive employment packages while supporting the wellbeing of our staff to help them reach their full potential.
Equality and Diversity
University of Nottingham Ningbo China is an equal opportunity employer. We are committed to providing a fair, equitable and mutually supportively learning and working environment for our students and staff. It is our intention to ensure that job applicants and staff are treated solely on the basis of their merits, abilities and potential, regardless of gender, race, colour, nationality, ethnic or national origin, age*, socio-economic background, disability, religious or political beliefs, trade union membership, family circumstances, sexual orientation or other irrelevant distinction.