Principal responsibilities:
Provide quality service through efficient and customer-friendly counter transactions
Deliver banking services and solutions by understanding customer needs and making appropriate referrals
Support branch operations & services and adhere to relevant guidelines and procedures
Promote e-service registration & improve penetration, and deliver Multi-Channel (esp. digital) Engagement at bank hall
Support the excellent service delivery and ensure remarkable customer experience
Be a change agent to drive business and servicing model transformation
通过高效和客户友好的柜面交易，提供优质服务
通过了解客户需求和适当的推荐提供银行服务和解决方案
支持分公司的运营和服务，坚持相关的指导方针和程序
推广电子服务注册和提高渗透率，在银行大厅提供多渠道(特别是数字)参与
提供卓越的服务交付，确保卓越的客户体验
做业务推荐者，推动业务和服务模式转型
要求：
本科或以上学历
银行柜员经验优先
广东话流利
有香港签证或身份证为优