NAQEL (by Saudi Post) China Branch ｜
商务助理招募中Join a Global Logistics Leader – Business Assistant Wanted
Why NAQEL?
Global Impact: Part of Saudi Post (SPL), a 60-year industry leader and strategic partner of Saudi Vision 2030.
Growth & Innovation: 15,000+ employees worldwide, 200+ global hubs, and cutting-edge digital logistics solutions.
Your Success: Fast-track promotions for top performers, structured career development, and international training.
About Us 公司简介
NAQEL, a subsidiary of Saudi Post Corporation (SPL), powers cross-border trade between Asia, the Middle East, and global markets. As a pioneer in smart logistics, we combine decades of expertise with next-generation technology to redefine supply chain solutions.
纳客（NAQEL） 作为沙特邮政旗下国际物流品牌，依托15,000名全球员工和数字化网络，专注跨境电商与国际供应链服务，致力于构建连接亚洲、中东及全球的智能物流体系。
Position Highlights 职位亮点
√ Global Industry Leader 行业领军者
√ Ample promotion opportunities with fast-track advancement for top performers.为表现优异的员工提供充足的晋升机会和快速晋升通道。
√ Full Social Benefits 五一金全额缴纳 + 带薪年假
√ Career Growth System 专业培训体系 + 多元化发展平台
岗位职责 Job Description
We are seeking a dynamic Business Assistantto support our sales team while handling key customer service functions. This role is perfect for those who enjoy both client interaction and operational coordination.
协助商务团队并承担重要客户服务工作。这一复合型职位适合喜欢客户沟通与业务协调的人才。
销售支持 / Sales Support
- Maintain CRM data and generate client reports for sales strategy development.
维护CRM数据并生成客户分析报告，支持销售策略制定。
- Coordinate between sales, operations, and finance teams to ensure smooth order execution.
在销售、运营和财务团队间协调，确保订单顺利执行。
- Others
其他商务相关安排工作：
客户服务 / Customer Service
- Act as secondary contact for key accounts, handling inquiries.
作为重点客户的次要联系人，处理客户查询。
- Proactively monitor shipments, identify delays, and escalate to operations.
主动跟踪货件状态，识别延误并向运营部门升级。
- Prepare weekly/monthly performance reports (Excel/PPT) for client reviews.
制作周度/月度客户绩效报告（使用Excel/PPT）。
- Document and analyze recurring service issues to drive improvements.
记录并分析重复性等服务问题，推动改进措施。
- Others
其他客服相关安排工作。
任职要求 / Requirements
教育背景 / Education
- Bachelor’s degree in Business, Logistics, or related fields.
本科及以上学历（商务、物流等相关专业优先）。
语言能力 / Language
- Fluent English (CET-6+ equivalent) for written/verbal communication.
英语流利（CET-6或同等水平），具备书面及口头沟通能力。
技能要求 / Skills
- Advanced Excel (PivotTables, VLOOKUP) and PowerPoint.
熟练使用Excel（数据透视表/VLOOKUP）和PPT。
- CRM experience (e.g., Salesforce) preferred.
有CRM系统（如Salesforce）经验者优先。
- Ability to multitask and prioritize under tight deadlines.
能在紧迫时限下多任务处理并分清优先级。
经验要求 / Experience
1+ years in sales support/customer service (fresh graduates with internships considered).
1年以上销售支持/客服经验（有相关实习经验的应届生可考虑）。
福利待遇 / Benefits
77 Competitive salary: 5,000–7,000 RMB/month(negotiable based on skills)
有竞争力的薪资：5,000–7,000元/月（根据技能可议）
77 Full social insurance + Housing fund + Paid annual leave + statutory holidays
全额五险一金 + 带薪年假 + 法定节假日
77 Development support: Diversified development platform + Saudi headquarters training opportunities + industry qualification certification subsidies
发展支持：多元化发展平台 + 沙特总部培训机会 + 行业资格认证补贴