This role is responsible for providing administrative support services for Preliminary Year students and CELE staff to contribute to the departmental strategies and plans. This role reports to the Senior Officer of Teaching and Learning.
Your key responsibilities include:
-Manage student grouping and class lists and ensure information delivered effectively.
-Maintain effective communications with Module Convenors and Directors of Education and Student Experience.
-Manage student absences and develop procedures to optimize work efficiency, elevating the overall student study experience
-Collaborate with Student Engagement Officers (SEOs) to maintain and update the attendance policy, ensuring comprehensive understanding of the policy among Preliminary students.
-Lead weekly attendance meetings, engage in discussions of absence records with SEOs and Department of Campus Life team, collaborate on finding solutions for serious engagement issues and special cases.
-Provide students and staff with the AMS user guide, troubleshoot technical issues, and efficiently address and resolve student error reports.
-Liaise with the DESEs, ASO and relevant departments regarding teaching allocation and student data analysis, ensuring comprehensive preparation of required timetabling data
-Conduct and provide weekly attendance report to assist in Student Engagement Officers’ support enhancement to ensure students’ experiences at CELE.
-Undertake other tasks and responsibilities as appropriate to the role.
About You
-Bachelor’s degree or equivalent International degree in relevant areas;
-Strong verbal and written communication skills in both Chinese and English;
-Pay attention to details;
-Excellent ability in Microsoft Office softwares, especially Excel;
-A strong sense of customer service;
-Excellent time-management skills and organization skills.
About Us
Join a unique British University in China. The University of Nottingham Ningbo China (UNNC) was the *** Sino-foreign university to open its doors in China. Located in Ningbo, this award winning campus offering a UK style education has grown to establish a student body of nearly 10,000 in just 21 years.