工作职责:
1. 文档与资料管理 Document and Data Management
61 负责维修部门各类文件、表格、档案的收集、整理、归档及发放工作,确保资料完整性。
Responsible for collecting, organizing, archiving, and distributing various documents, forms, and files in the maintenance department to ensure the integrity of the information.
61 跟进工程资料、合同文件、材料报审等流程,协助完成部门内业工作(如联系单、通知单、图纸收发)。
Follow up on the process of engineering data, contract documents, material approval, etc., and assist in completing departmental work (such as contact forms, notices, and drawing sending and receiving).
61 管理设备台账、维修记录及固定资产数据库,定期更新维护。
Manage equipment ledger, maintenance records, and fixed asset database, and regularly update and maintain them.
2. 维修支持与协调 Maintenance support and coordination
61 协助部门负责人跟踪项目进度,确保设施设备正常运行及客户报修服务的日常管理。
Assist department heads in tracking project progress, ensuring the normal operation of facilities and equipment and daily management of customer repair services.
61 配合工程师完成故障处理、维修作业,登记维修信息并做好工单记录。
Collaborate with engineers to complete fault handling and maintenance tasks, register maintenance information, and keep work order records.
3. 行政与内勤事务 Administrative and internal affairs
61 负责办公用品申领及采购、费用报销、部门团建活动组织。
Responsible for applying for and purchasing office supplies, expense reimbursement, and organizing departmental team building activities.
61 维护办公环境。
Maintain the office environment.
4. 服务与沟通Service and Communication
61 登记维修需求,跟进回访服务,处理投诉反馈。
Register maintenance needs, follow up on follow-up services, and handle complaints and feedback.
61 对接其他部门协调资源,确保跨部门工作高效推进。
Coordinate resources with other departments to ensure efficient progress of cross departmental work.
任职资格:
教育背景Education Background:
大专及以上学历,行政管理、文秘或相关专业优先。
College degree or above, preferably in administrative management, secretarial or related majors.
技能要求Skill requirements:
61熟练使用Word、Excel、PPT等办公软件,具备基础数据处理能力。
Proficient in using office software such as Word, Excel, PPT, etc., with basic data processing skills.
61熟悉工程资料管理系统优先,SAP,MES,EAM。
Familiarity with engineering data management systems is preferred, SAP,MES,EAM.
工作经验Work experience:
1年以上文员、资料员或相关行政岗位经验,有维修/工程行业背景更佳。
More than 1 year of experience as a clerk, document clerk, or related administrative position, preferably with a background in the maintenance/engineering industry.
个人素质Personal qualities:
61责任心强,工作细致有条理,具备良好的沟通协调能力。
Strong sense of responsibility, meticulous and organized work, and excellent communication and coordination skills.
61能承受一定工作压力,适应团队协作及灵活处理临时任务。
Can withstand certain work pressure, adapt to team collaboration, and handle temporary tasks flexibly.