About the Role:
We are seeking a highly organized and proactive Sales Administrator & Office Manager to support our sales team while ensuring smooth office operations. This dual-role position requires a detail-oriented multitasker who thrives in a dynamic environment, balancing administrative sales tasks with office management responsibilities.
What you will do:
1. Sales Administration (60%)
- Manage sales documentation, contracts, invoice and payment tracking.
- Assist program bidding process.
- Proceed with the registration and implementation of our solutions for our clients’ learners in coordination with the Customer Success Team and Registration Team to make sure we address the client's needs.
- Take care of any changes needed (credit transfer, deadline extension…) during the period of the learner’s training.
- Validate the pre-invoices generated bi-weekly and send them by email as needed. Regular follow-up of unpaid invoices by email and phone.
- Regular calls with the Finance & Internal Audit Director to verify the alignment of KPIs.
2. Office Management (40%)
- Oversee daily office operations (supplies, vendor management, mail, etc.).
- Organize meetings, events, and travel arrangements for staff.
- Maintain office policies, budgets, and compliance with company procedures.
- Serve as the front point of contact for visitors and calls.
- Support HR functions, including maintaining employee records and assisting with onboarding and payroll processes.
- Manage company vendors, including HR service vendor, ISO certification vendor, office renting vendor, etc.
What you will need:
- Proven experience in an administrative role, with a strong understanding of office procedures and protocols.
- Business level of English, both written and oral (to communicate with colleagues around the world!).
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a high level of accuracy.
- Proactive problem-solving skills and a positive attitude.
- Good knowledge of the Chinese Labor Law is a big plus.
What we offer:
- Innovative Work Culture: Work in a modern, global environment that values creativity, collaboration, and forward-thinking.
- Career Growth: Access to ongoing training and mentoring to accelerate your career and help you succeed.
- Learn a New Language: Enjoy the opportunity to learn one of our 16 business languages as part of your personal and professional development.
- Global Networking Opportunities: Participate in team-building events around the world and expand your network across industries.