售后服务工程师(J10243)
7千-1万·13薪
 成都-新都区
 无需经验
 本科
 机械制造及自动化
 全职
 更新于05-14
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先聊聊
职位信息

工作职责:
1、负责公司的产品现场交付、售后支持和售后现场服务工作的统筹;
2、负责设备现场调试和客户使用操作培训、产品技术交流;
3、对客户设备的使用情况进行定期的回访和维修;
4、针对售后问题中暴露出的产品问题,提出改进方案,对接相关部门。;
5、区域服务商培训赋能和售后备件储备管理;
6、完成上级交办的其他工作。
任职资格:
1、25年应届本科及以上毕业生,电子电气,机械自动化,暖通空调等背景;
2、熟悉CAD软件,有一定的图示识别能力;
3、工作耐心,细致,负责和良好的执行力;
4、学习能力强,良好的语言表达和交往沟通能力。
工作地址
 瑞美(中国)热水器有限公司
应届生安全提醒
求职过程中如果遇到违规收费、信息不实、以招聘名义的培训收费或者微信营销等虚假招聘行为,请保留证据,维护自己的合法权益。谨防上当受骗!
公司信息
1. Brand introduction
In 1889, Edwin Ruud invented the *** automatic volume water heater. In 1925, Ruud Group was founded in Atlanta, Georgia, USA. With 131 years of history, Ruud Group is the world's leading manufacturer of heating, cooling, water heating, pool @ spa heating and commercial refrigeration products. It is one of the world's leading manufacturers of water heaters.
Rheem, Rund, Everhot, Raypak, Eemax, Intergas, Solahart, Vulcan and many other international brands are owned by Rheem Group. The Group has 10 R&D centers, 11 water departments and 14 production centers around the world. Its products are traded well in more than 85 countries and regions in America, Europe, Australia, Asia and Africa. We sell more than 6 million pieces of various water heating products every year with a global revenue of more than $4.4 billion.
II. Rheem China
In 1994, as one of the early batch of foreign companies in China, Rheem Australia set up a Joint-Venture (JV) in Chengdu under the brand of Everhot - Everhot Water Heater (Chengdu) Co., Ltd. In 2008, the JV was wholly owned by Rheem Group and officially changed the name to Rheem (China) Water Heater Co., Ltd in 2010. In 2020, Rheem Group further promoted the globalization strategy and focus on China to invest in the construction of the world's 6th R&D center and the world's 7th Innovation Learning Center (ILC) in Chengdu, Rheem China’s headquaters location.
Rheem China has been providing customers with excellent quality products by virtue of its global resource advantage all over the years. Since the establishment, we have introduced advanced storage (tank) product line from Australia, specializing in producing electric Storage and storage. Since 2000, in order to meet the domestic market demand, we started to develop horizon electric storage. In 2004, the company began to develop and produce heat pump products independently, which became one of the pioneers of heat pump products in China. In 2007, we began selling Raypak boiler products in China market. In 2012, the company introduced Paloma rapid gas water heater assembly line from Japan. In 2015, Rheem Group acquired EEMax, a global brand of instant electric water heaters to enter into China market. In 2017, Rheem acquired the top European brand Intergas, and the wall furnace products were added to our China production line.
Rheem China not only win the trust from our world-class customers as McDonald's, KFC, Burger King,Haidilao, Wal-Mart, Carrefour, Unilever, Pepsi, Coca-Cola, but also we set up the long-term cooperation relationship with domestic well-known customers as Hutchison Huangpu, Vanke, China Resources Group (Huarun), Capitaland, Yanlord, Ryan, Longhu Real Estate Enterprises. Furthermore, we provide tailored professional water heater solutions to local government agencies, schools, hospitals, airports, hotels, clubs, beauty fitness, etc.
Since then, after more than 20 years of development, Rheem China has become a professional water heater manufacturer integrating R&D, manufacturing and sales, covering household electric/gas/air energy/solar water heater, wall-mounted heating stove, commercial water heater/boiler/air source water heater/solar water heater. Many successful cases also make us become the customer trusted central water heater and heating expert in the market.
一、品牌介绍
1889年,Edwin Ruud发明了***台自动容积式热水器,1925年,瑞美集团正式成立,总部位于美国佐治亚州的亚特兰大,拥有131年发展历史的瑞美,是全球***一家集供暖、制冷、热水、泳池加热和商用冷却产品于一体的制造商,也是全球***的热水器制造商之一。
瑞美集团旗下有Rheem、Rund、EVERHOT 、Raypak 、Eemax 、Intergas、Solahart、Vulcan等多个国际知名品牌。集团在全球设有10个研发中心,11个水事业部, 14个生产中心,产品畅销美洲、欧洲、澳洲、亚洲、非洲等超过85个国家和地区,每年售出超600万件各类热水产品,全球营收超过44亿美元。
二、瑞美(中国)
1994年,澳大利亚瑞美作为***进入中国的外资企业之一,以EVERHOT(恒热)品牌在成都成立合资公司——豪特容积热水器(成都)有限责任公司。2008年,合资公司被瑞美集团全资控股,并于2010年正式更名为瑞美(中国)热水器有限公司。2020年,瑞美集团进一步推动全球化战略,成立中国区,并于成都总部投资建设全球第六个研发中心、全球第七个创新学习中心。
多年来,瑞美(中国)凭借集团全球化的资源优势,不断为用户带来品质卓越的产品。公司成立之初,引进澳大利亚先进的容积式产品生产线,专业生产容积式电和燃气热水器。2000年开始,为满足国内市场需求,开发横挂式电热水器。2004年,公司开始自主研发生产热泵产品,成为国内热泵产品的先行者之一。2007年,Raypak锅炉开始在中国市场销售。2012年,公司引进日本Paloma快速燃气热水器专业装配线。 2015年,瑞美集团收购全球***即热式电热水器品牌Eemax,即热式电热水器随之进入中国市场。2017年,集团收购欧洲***品牌Intergas,壁挂炉产品加入中国生产线。
瑞美(中国)不仅赢得麦当劳、肯德基、汉堡王、海底捞、沃尔玛、家乐福、联合利华、百事可乐、可口可乐等世界知名公司信赖,还和国内知名的和记黄浦、万科、华润、凯德置地、仁恒、瑞安、龙湖等地产企业建立了长期合作关系,也为政府机关、学校、医院、机场、酒店、会所、美容健身等单位量身定制专业热水解决方案。
至此,经过20多年的发展,瑞美(中国)已成为一家集研发、制造与销售于一体的专业热水设备制造商,产品涵盖家用电/燃气/空气能/太阳能热水器、采暖壁挂炉、商用热水炉/锅炉/空气源热水机组/太阳能热水器。众多成功案例,也让瑞美(中国)成为市场上让客户放心的中央热水·供暖专家。
可持续发展
瑞美中国致力于成武可持续发展事业的领导者。在研发、生产和安装过程中提高效率,减少浪费,同事为消费者提供节能环保的产品,因为对于我们来说:“每天都是地球日”。
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