职位详情

Job Title: Passenger Service
Station: Shanghai Pudong International Airport
Key Responsibilities:
1.??? Ensure airport safety and security standards
2.??? - Deliver superior service to our internal and external customers
3.??? - Acknowledge and follow corporate policies and procedures as outlined in manuals
4.??? - Consider the cost of various options to the Company
5.??? - Cover the back office as well as administrative function as requested
6.??? - Direct and supervise handling agents
7.??? - Instruct handling agents on the irregular operation procedures to ensure efficient handling with minimum inconvenience to our customers
Qualifications & Experience:
1.??? Extensive knowledge of passenger handling and operational procedures at airport
2.??? - Skill and knowledge of Sabre
3.??? - Excellent and efficient communication skills internally and externally, both In Chinese and English
4.??? - Strong interpersonal skill leading to solve the problem for irregular operations and customer claims
5.??? - Ability to handle multiple tasks, and prioritize with proper judgement
6.??? - Excellent personal skill on MS Office (Word, Excel)
7.??? - Present a neat and groomed appearance and maintain a favorable attitude to our internal and external customers
8.??? - Work in irregular hours when required
Email address for application:
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Please send your resume to Angelx@ethiopianairlines.com.cn, before 30MAY2025.