Responsibilities:
1 Audit TERs efficiency and quality according to predefined standard work processes and travel policies
2 Handle and take ownership of queries from employees in a timely manner and escalate where appropriate
3 Highlight “Issue Founds” during TER sample check to business or management when needed
4 Be familiar with internal control and TER related policies and ensure all process and procedures are strictly followed, provide supports to auditors when needed
5 Provide supports to team leader to continuously improve travel expense reporting process efficiency and productivity
6 Maintain good customer service mindset and provide on-time support to business when necessary
7 Other ad-hoc tasks relating to payables
Qualifications:
1 Minimum requirements:
1）Bachelor’s degree
2）Capable to read, write and speak in Korean preferred
3）1-2 years of previous working experience preferred
4）Proficient and Effective Communication skills with good customer service mindset
5）Good ability to read, write, speaking in English
6）Good ability to work with email programs and MS Excel
2 Skills requirements:
1）Customer orientation
2）Effective and professional communication skills
3）Fast Learner and self-starter
4）Initiative taking, self-motivated and a good team player
5）Ability to work under pressure
6）Strong problem-solving skills and analytical skills with the ability to identify and solve the root cause of the problem
7）Disciplined to follow procedures