* Supports the work of the MHS Academic Affairs Office and the MHS General Office functions
* Supports the work of the Vice Principal and Director of MHS and MS as assigned in the office organization chart
* Provides customer service to students, staff, and parents
* Greets and assists office guests (in person and on the phone), by answering questions and solving immediate problems, or in referring them to the proper member of the AA Office (or elsewhere) to help resolve their problems
* Serves as the MHS registrar which includes preparing transcripts, helping process registration for new students, helping prepare transfer request forms for students, and helping students and families prepare to exit the school when necessary
* Assists the MHS Academic Affairs Assistant to prepare MHS student visas which includes working with required government authorities and traveling to their offices to process visas
* Suggests, implements, and refines procedures to increase the efficiency of the Academic Affairs Office
* Coordinates with other departments to organize and supervise special events (i.e., Back to School Night, Parent’s Saturday, Parent Transition Orientation Meeting, etc.)
* Answers telephones and responds to email correspondence
* Helps students and staff to process textbook orders, while coordinating with our textbook vendors and trading sources
* Place orders on the ERP system and track budget under the guidance of MHS Principal and MS Director
* Creating and maintaining documents for government inspection and other departments’ requests
* Process new students’ enrollment, withdrawal students’ documents, and online application processes
* Supplies student diplomas, certificates, report cards, and other official documents when needed
* Prepares for grade 8 and grade 12 graduation
* Schedules quarter and semester exams and coordinates proctors
* Assist Counseling Department by scheduling WrAP, MAP, and PSAT testing.
* Generates report cards and checks for accuracy
* Works with Counseling Department to generate transcripts and check for accuracy
* Schedules quarter and semester exams, and coordinates proctors for them
* Serves as a translator in meetings when needed
* Translates documents (English to Chinese & Chinese to English) for MHS as needed
* Provide support to the HR, GA, and IT offices for distribution or collection of tech equipment, gift cards, or other items or documents needing picking up or dropping off as needed
* Fulfils other duties as assigned
* Supervises printing and distribution of the HS Course of Study book Record Keeping and PowerSchool
* Protect the confidentiality of student and staff records and information
* Create and update online information in PowerSchool, the school website, or other school reporting systems
* Coordinate the collection and reporting of student, staff, or SMIC-I MHS AA information as required to meet governmental regulations and accreditation needs per school requirements
* Provide support to the data management office for scheduling and beginning of the year set up and input into PowerSchool
* Collect and report student, staff, or curricula information as required to meet governmental regulations and accreditation needs per school requirements
* Complete reporting paperwork as required for SMIC-I operations, which includes both reporting in English (such as WASC), and in Chinese (such as Shanghai Education Commission documents)
* Be available, even after hours when needed, to meet urgent government deadlines for data collection
* Work closely with the Executive Assistant to the Superintendent for SMIC International
* Place orders on the ERP system and track budget under the guidance of ES AA Director and K-12 Vice Principal
* Order MHS items including stationery for office, classes, staff, and items related to health
* Compile SMIC-I MHS AA school-wide budget proposals using procedures outlined by the Finance Office and the Superintendent
* Track financial information for MHS, under the guidance of the MHS Vice Principal and MS Director, regarding payments, budgeting, and associated paperwork
* Track student data showing student withdrawal from SMIC-I, including tracking reasons why students withdraw
* Enters data and keeps records on systems such as PowerSchool and other recordkeeping sources
* Maintains up-to-date MHS student files and MHS personnel files
* Assist students and families who newly enroll in the school, helping them to complete proper enrollment paperwork (including PowerSchool enrollment), and get them assigned to classes with the suitable academic materials needed for success